Helpdesk

If you are having problems connecting to the intranet then please feel free to email helpdesk@thsboys.org.uk. In the meantime please check the following:

 

Network status: System Online

 
Email the network administrator for support.
Watch a short video on how to connect to the intranet.
Watch a short video on how to connect to your email.
Student usernames are firstname.surname
Check your internet browser is up to date.
The intranet loads better with Microsoft Internet Explorer (v7 and newer) and Apple Safari.
Passwords can be obtained by emailing the school secretary.

 

If you continue to experience problems once logged in, please add a support ticket via the intranet helpdesk which can be found at the top of each intranet page.

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